Shipping policy
Shipping Policy
Welcome to Stoic Swell! Here’s everything you need to know about our shipping process.
1. Where We Ship
We ship to addresses within the United States and internationally. No matter where you are, we’ll do our best to get your order to you.
2. Processing Time
Once you place your order, it usually takes 1-3 business days to process. This means we’re getting your items ready to ship out.
3. Shipping Time
After processing, your order will be on its way! Shipping times vary based on your location:
- Within the U.S.: 5-7 business days.
- International: 10-15 business days.
4. Shipping Costs
Shipping costs are calculated at checkout based on your location and the size of your order. You’ll see the total cost before you complete your purchase.
5. Tracking Your Order
Once your order ships, we’ll send you a tracking number by email. You can use this number to check where your package is and when it will arrive.
6. Lost or Damaged Items
If your order is lost or arrives damaged, don’t worry! Contact us within 7 days of delivery, and we’ll help you out.
7. Returns and Exchanges
We want you to love your purchase. If you’re not completely happy, check out our return policy for details on how to return or exchange your item.
Thank you for being a Rad Human, Stoic Swell!